Orange Money is an innovative, mobile phone-based payment system that allows customers to carry out simple banking operations and transactions in total security. It does not require a bank account.
Customers can do the following:
⦁ Cash in: Deposit money into an Orange Money account
⦁ Cash out: Withdraw money from an Orange Money account
⦁ Money Transfer: Transfer money from Person to Person within Sierra Leone
⦁ Top Up and Data Bundle: Buy Orange airtime for voice calls and data bundle for internet browsing for yourself and others
⦁ Bill Payment: Pay for goods and services from utility companies and service providers like Orange, EDSA, DSTV, Guma Valley Water Co., Supermarkets, Restaurants, etc.
⦁ Bank to Wallet and Wallet to Bank: Perform Mobile banking transactions
⦁ Balance enquiry: Enquire on available balance
The system was developed by Orange Group and conforms to the worldwide security standards and protocols. It has undergone thorough risk analysis and audits by external parties to ensure that the security meets international mobile banking norms.
Orange Money has in built protections such as:
⦁ A strict policy on anti-money laundering
⦁ Know Your Customer (KYC) procedures and transaction monitoring
⦁ All transactions are PIN Protected
⦁ In the event that a phone is lost or stolen, money only can be recovered upon replacement of the SIM card which requires the physical presence of the owner and production of an ID
Orange Money is developed in partnership with commercial banks in Sierra Leone who work with Orange to ensure controls are adhered to, security of transactions and compliance to Bank of Sierra Leone regulations.